Check-in desks

The check-in desks are located at the following points:

See which check-in desk is assigned to your flight on the information screens.

You should arrive at the airport with enough time to avoid unexpected problems. The normal rule is 2 hours before the flight is scheduled to depart.

For more information on carry-on and checked luggage, please see the following link:

Hand and checked-in luggage New Window

Automatic check-in machines

The airport has various machines Norwegian Air Ventana nueva where you can check in and print your boarding pass. They are located next to check-in desk 3.

Checking in online

Most airlines allow passengers to check in online on their website prior to travelling to the airport. You will receive your boarding pass when checking in, allowing you to proceed directly to the security checkpoints if you are only travelling with carry-on luggage.

Remember to print off all your travel documents (e-ticket, boarding pass, etc.). Please note that some airlines charge a fee to reissue boarding passes at the airport.

Check the availability of this service with your airline

Mobile online check-in

With mobile online check-in, you can check in and receive your boarding pass on your mobile device via e-mail, SMS or mobile applications.

The security checkpoints at Madrid-Barajas Airport have specific access for passengers with a mobile boarding pass. The device must be passed through an automatic reader that will read the data codes sent by the airline.

Check the availability of this service with your airline

Security checks

Passengers accessing boarding areas must pass through a metal-detector arch at a security checkpoint and their hand luggage and any other objects that they are carrying (coats, jackets, mobile phones, keys) must undergo an x-ray inspection.

Passengers will be asked for their boarding pass before they go through the security checkpoint.

To ensure items and small articles in particular pass through the scan, passengers must place them in the special trays put at their disposal.

The airport has a Fast Lane service which airlines can use for their preferential passengers and for all passengers who purchase access.

purchase fast lane ticket

Passport Control

If the destination of your flight is a non-Schengen country, you must go through document control.

The basic travel document is a passport, although you can travel to some countries with a National ID card (DNI). Some countries also require a visa, vaccination certificate, passport valid for 6 months after the date of arrival, etc. Please ask your airline.

More information about Documents for travel


After going through the security checkpoint, look for your boarding gate on the airport screens. While you wait,there is a wide range of cafeterias and restaurants, a large Duty Free shop with interesting special offers, and various shops offering fashion and accessories, gifts, jewellery, fine foods, souvenirs and press and books, among other items.

At the boarding gate, you must show the airline personnel documentation to prove your identity. Please ask your airline about valid documentation to present to their personnel.